Maintenance request software
Maintenance request software that turns a phone photo into a tracked work order
Residents report problems from their phone with photos or video, and each request arrives already attached to the right unit. Your team triages, assigns a vendor and follows the job to completion.
What it costs you
Voicemail is not a maintenance system.
Requests arrive by call, text and hallway conversation, so nobody can say what is open, who owns it or how long it has been waiting.
- Requests described in words instead of shown in photos
- No single list of what is still open
- Vendors called twice, or not at all
- Residents chasing you for a status update
How Keyloma solves it
Structured requests, from the resident's phone to the vendor.
Every submission carries photos or video, a suggested category and an urgency read, so triage takes seconds instead of a phone call.
- Photo and video capture straight from the resident's camera
- Suggested category and urgency on every request
- Work orders tied to the unit, tenant and vendor
- Status and activity visible to everyone who needs it
- Full history kept against the property, not a mailbox
See it against your portfolio
We will walk through Keyloma using the workflows your team runs today.