Messaging
Tenant conversations live on your personal phone, and nobody else can see them.
Requests arrive by text, voicemail, email and hallway conversation. When someone is out of office, the history goes with them.
What it costs you
The thread is the record — and you don't have it.
Without one place for tenant communication, your team re-asks questions residents already answered, and disputes come down to who remembers what.
- No proof of what was promised, when, or by whom
- Staff cover for each other by guessing at prior context
- Requests get lost between a text and a voicemail
- Personal phone numbers become company infrastructure
How Keyloma solves it
One conversation per tenant, attached to their unit.
Keyloma gives every tenant a threaded conversation your whole team can read. Messages, photos and PDFs stay tied to the tenant, unit and lease they belong to.
- Message one tenant directly or announce to every active tenant at once
- Attachments, unread indicators and live updates as replies come in
- Searchable history any staff member can pick up mid-thread
- Residents reply from the tenant portal on their phone
See it against your portfolio
We will walk through Keyloma using the workflows your team runs today.